Popular schemes of fraud

SMS containing a malicious link

Fraudsters can send bulk SMS message which contains a malicious link. By following this link you face the risk of having a virus file downloaded automatically onto your phone. The virus can cause damage to your phone in various ways, from transfer of your personal information to intruders to unauthorized sending of expensive SMS from your phone.

This is how a fraud SMS may look like:

Your friend has left a comment on your photos on mms-mobile.ru. Follow this link mms-mobile.ru/346356 to read it.

What to do?

Do not follow the links contained in the SMS messages from an unknown and / or suspicious source. There’s a good likelihood that it will take you to a malicious site where you can get a viral code which is installed on mobile phones powered by OS. If you receive a fraud SMS, contact our Call Center for further instructions.

False prize

A call is made or an SMS is incoming to your cellular phone, informing that some particular company (radio-station, chain of shops etc.) is carrying out a campaign (lottery) and you became a winner of the valuable prize (cellular phone, car, home appliances etc.). Then the fraudsters will request you to transfer a certain amount to the phone numbers or to purchase the payment cards and advise of their secret code under the guise of payment of taxes against the won prize or payment of goods delivery.

How to act?

Before taking any action try to find out if such a campaign takes place by applying to the Call Center of our Company. Remember, that the company, in the names of which messages come, are besides such information. Fraudsters, knowing the high business reputation of such companies, use their names (brands, trademarks) to mislead the subscribers.

Companies, carrying out campaigns, do not request to transfer money, including by advising of the secret codes of payment cards.

SMS to the costive short number

If you are requested to make a call to a short number (mainly the 4-digit) it means most likely the costive services of content-providers (when the cost of 1 SMS may amount to several thousand Tenge).

Samples of the SMS texts:

“You have received a voice message (or an MMS) and to listen to it (look through) you are required to send an SMS to number ХХХХ with the code YYYY”.

If you have received a voice message in fact, a notification to your number should come from the sender “2000”. If in the filed “sender” there is specified any other number, then this message is fraudulent, i.e. after sending of a message to the specified number a sum, much exceeding as a rule the cost of the listened to voice message is withdrawn from the account of the subscriber. Dear user! You are required to activate your number. For this purpose send an SMS to short num ХХХХ with the text YYYY. Activation is free of charge”.

Activation of the number is done once at purchase of the number and further actions with the number are done only through the subscriber offices and points of sale

How do you do! It’s mama of Zhasmin, who urgently needs surgery. By sending so many SMS-messages what soul tells you to number ХХХХ with the text YYYY, you will contribute to her recovery. The cost of SMS – 25 tenge. Thank you!

How to act?

When such messages are received make a call to the Call Center of our Company to obtain more specific information.

Injury to the relative

A call is made to your phone, the calling person introduces him(her)self as your relative or friend (colleague) and with the agitated voice informs that he(she) had an accident. For example, he(she) became a participant of the road vehicle accident, automobile-pedestrian accident etc. And exactly at that moment the telephone of your “relative” (“friend/colleague”) is out of order (has been lost, batteries are low etc.), for this reason he(she) is forced to make a call from another phone. And since he(she) is forced to make a great number of calls you are requested to replenish his(her) balance. Further there comes a request to buy a payment car and to inform of its secret code by phone.

How to act?

First of all, try to immediately get in touch with your relative or friend, as if being in trouble, or to get other information of him(her) from reliable sources. And if the fraudster introduced him(her)self as your relative (friend/colleague), then it will be necessary to ask some questions, which will allow you to check the person you are talking to if he(she) is the exact person, who has been introduced to you. Consider, that the fraudsters in many cases use information from the social sites and it happens that they are able to answer some certain questions you can ask to identify a person you are talking to. In such a way they can know the place of residence, the model of the car, family status, names and surnames of relatives and other data.

Computer virus

On the monitor of your computer a message of the following content appears:

- Virus is found in your computer. To eliminate it send a message to number ХХХХ with the text YYYY

- License of your operational system Windows has been expired, to extend it sent a message to number ХХХХ with the text YYYY and so on

How to act?

Never send messages to the indicated short number, instead make a call to the Call Center of the Company and get recommendations how to act further.
In major cases massages of such kind are fraudulent and SMS sending will not resolve your problem. SIM-card cloning

- The fraudsters, having obtained an access to your SIM-card with the use of special devices, can create a duplicate (clone) of your SIM-card. Henceforth, by using this duplicate they will be able to make calls, send SMS and obtain other services of cellular communication on your behalf and for the account of your money funds, kept of the personal account of your subscriber number.

- The known as of today methods of SIM-cards cloning are based on physical use of the original SIM-card. That is, not being in possession of the original SIM-card, the fraudsters will not be able to clone the same.

Precautions:

- Should your handset is handed over to a third party (for repairing etc.), you are recommended to remove the SIM-card from the phone.

- It is important to remember that illegal duplication of the SIM-card is prohibited and may result in criminal liability as established by legislation of the Republic of Kazakhstan.

Software products of SMS and communication interception, position identification

As of today, you can face an offer to purchase a variety of services, such as: “Program to read his/her SMS”, “Program tom intercept communication on his/her phone”, “Phone controller”, “Mobile detector”, “Mobile locator”, an so on. As it is seen from the names, the fraudsters offer subscribers to read another’s SMS-messages, monitor the history of calls of another subscriber or monitor the place of location of a subscriber etc.

Currently, the company does not have information on real existence of such programs, which allow to read out and transmit information to third parties. Most probably, these actions are committed by the fraudsters by using special devices or programs, which are installed in the cellular phone of a subscriber fraudulently.

How to act:

- To prevent such actions we recommend not to hand over your phone to other persons. To protect a cellular phone from the unauthorized access it will be required to set a password for block release (read the User Manual of your phone model).

-It is important to remember that illegal violation of secrecy of correspondence and other messages is prohibited and will result in criminal responsibility as established by legislation of the Republic of Kazakhstan.