Instructions for smartphone owners

Rules for smartphone users in Roaming! Switching to a partner network manually in roaming:

 

1. Settings – Other or More networks* – Mobile networks – select dual network mode WCDMA/GSM or GSM/UMTS(3G);

2. Wait for a welcome SMS from Kcell;

3. Use the manual network selection mode to select a recommended network which you can find in SMS from Kcell (if necessary, try again);

4. If connection is lost, repeat the above steps.




1. Check if 3G mode is enabled: Settings – Cellular – Voice / Data – 3G. (*For iOS 8.1 or below: Settings – Cellular – Enable 3G);

2. Wait for a welcome SMS from Kcell;

3. In the manual network selection mode: Settings – Carrier – Automatic – select the recommended operator, which you can find in SMS from Kcell (if necessary, try again);

4. If you fail to connect to the recommended network, disable 3G: Settings – Cellular – Voice/Data – 2G (*For iOS 8.1 or below: Settings – Cellular – Disable 3G), restart your phone and try manual network selection again (if necessary, repeat these steps several times).


Check out data roaming rates before going abroad;

Set “Internet” in APN field in your Settings and enable mobile data:


Android:

- Settings – Other networks or More* – Mobile networks – APN – New APN (name: internet, APN: internet, APN type: default)

- Settings – Other networks or More* – Mobile networks – Mobile data or Data roaming – enable.

iPhone:

- Settings – Cellular – Cellular data – Cellular data network. (APN: internet)

- Settings – Cellular – Cellular data – enable – Data roaming – enable.

- Settings - Cellular - Wi-Fi Assist - off (Version IOS 9).

Turn off automatic applications updates in order to prevent unnecessary data usage:


Android:

Play Store – open the popup menu (in the upper left corner of the screen) – Settings – select Auto-update apps over Wi-Fi only.

iPhone:

Settings – iTunes Store App Store – Automatic downloads (disable all) and disable below updates over cellular data “use cellular data”.

Android:

1. Settings – Data usage* – Mobile data (deselect).

2. Settings – Other networks or More * – Mobile networks – Data roaming (deselect).


iPhone:

1. Settings – Cellular – Data roaming - disable.

2. Settings - Cellular - Wi-Fi Assist - off (Version IOS 9).

* Menus and options may vary depending on phone model.

Important! Disable automatic download of video, audio, photo in WhatsApp, Viber.

 

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