Kcell/activ offices closed in Almaty and Nur-Sultan
Due to the COVID-19 situation, Kcell/activ offices in Nur-Sultan (8, Prospekt Respubliki) and Almaty (51, Alimzhanova St. and Mega-Center Almaty) will be temporarily closed, starting June 15, 2020.
We are taking all measures to prevent the further spread of COVID-19 among our customers and employees.
We apologize for any inconvenience caused and hope for your understanding.
You can visit other Kcell/activ offices in Almaty and Nur-Sultan or contact our call centers 9090 and 3030.
Tap the link to find a location near you.
You can also get the necessary information or activate services without leaving your home:
- via call centers 9090 and 3030
- on mobile apps My activ / My Kcell
- activ and Kcell pages on Facebook, Instagram
You can register new or transfer your current activ number to someone else online at www.reg.activ.kz
There is also an online store where you can purchase phones on an installment plan and order a free courier delivery www.activ.kz/shop
Please, be reminded to follow the safety measures and wear masks when visiting our customer service offices/stores.
On our part, we take the following safety measures: all employees wear masks, limited number of people for indoor gatherings, hand sanitizers, disinfection of premises.