List of toll-free numbers

The list of toll-free emergency telephone numbers (ambulance, police, fire department, emergency, enquiry and other services), approved by Government Resolution of the Republic of Kazakhstan No.929 of 03.09.2004 (amended as of 25.01.2019)

Emergency service Number

Police

102

Ambulance

103

Fire and Rescue Department

101

112

Emergency,
Utility and Municipal services

104
109х

Excluded by RK Government Resolution No.15 of 25.01.2019

Single contact center for public services

1414

110 National Security Hotline for matters concerning terrorist threat

110

Excluded by RK Government Resolution No.15 of 25.01.2019

Note::

х — number from 0 to 9;
хх — numbers from 00 to 99.

Mobile network users can also contact the above emergency services via short text messaging service on a free of charge basis.

The owners of Xiaomi and Lenovo phones may have problems calling emergency services: 101, 102 and 103 due to problems on the manufacturer’s side. Use the following numbers to contact:

Police

9102

Ambulance

9103

Fire and Rescue Department

9101