Apple iPhone, Samsung Galaxy, Lenovo, LG
Smartphones

What's included?

Smartphone

that comes with a service bundle from Kcell

Unlimited minutes

to on-net voice calls

Minutes*

to off-net national calls***

Data**

Unlimited at night time and a certain amount available at daytime

Thousands of messages

1000 on-net SMS and 1000 off-net national SMS***


The volume of minutes depends on the phone model The volume of data traffic depends on the phone model When inclusive allowance is used up, mobile services are billed as per '11' tariff
Samsung Galaxy
Galaxy S7
Galaxy S7

5,1 inches, Super AMOLED. Octa-core (2,3 GHz, 1,6 GHz).
32 GB

from 13 500 ₸

Galaxy S7 edge
Galaxy S7 edge

5,5 inches, Super AMOLED curved edge screen. Octa-core (2,3 GHz, 1,6 GHz).
32 GB

from 15 000 ₸

Galaxy S6
Galaxy S6

5,1 inches, Super AMOLED. Octa-core (2,1 GHz, 1,5 GHz).
32 GB :: 64 GB

from 12 000 ₸

Galaxy S6 edge
Galaxy S6 edge

5,1 inches, Super AMOLED curved edge screen. Octa-core (2,1 GHz, 1,5 GHz).
32 GB :: 64 GB

from 13 000 ₸

Galaxy S6 edge Plus
Galaxy S6 edge Plus

5,7 inches, Super AMOLED curved edge screen. Octa-core (2,1 GHz, 1,5 GHz).
32 GB :: 64 GB

from 14 500 ₸

Galaxy Note 5
Galaxy Note 5

5,7 inches, Super AMOLED curved edge screen. Octa-core (2,1 GHz, 1,5 GHz).
32 GB

from 14 000 ₸

Galaxy A7 2016
Galaxy A7 2016

5,5 inches, Super AMOLED. Octa-core (1,6 GHz).
16 GB

from 9 000 ₸

Galaxy A7
Galaxy A7

5,5 inches, Super AMOLED. Octa-core (1,5 GHz, 1 GHz).
16 GB

from 7 000 ₸

Galaxy A5 2016
Galaxy A5 2016

5,2 inches, Super AMOLED. Octa-core (1,6 GHz).
16 GB

from 8 250 ₸

Galaxy A5
Galaxy A5

5 inches, Super AMOLED. Quad-core (1,2 GHz).
16 GB

from 6 750 ₸

Galaxy A3 2016
Galaxy A3 2016

4,7 inches, Super AMOLED. Quad-core (1,5 GHz).
16 GB

from 6 750 ₸

Galaxy J7 2016
Galaxy J7 (2016)

5,5 inches, Super AMOLED. Octa-core (1,6 GHz).
16 GB

from 6 500 ₸

Galaxy J7
Galaxy J7

5,5 inches, Super AMOLED. Octa-core (1,4 GHz, 1 GHz).
16 GB

from 5 500 ₸

Galaxy J5 (2016)
Galaxy J5 (2016)

5,2 inches, Super AMOLED. Octa-core (1,2 GHz).
16 GB

from 5 750 ₸

Galaxy J5
Galaxy J5

5,2 inches, Super AMOLED. Quad-core Quallcomm Snapdragon 410 (1,2 GHz).
8 GB

from 5 500 ₸

Galaxy J3 (2016)
Galaxy J3 (2016)

5,0 inches, Super AMOLED. Quad-core (1,5 GHz).
8 GB

from 5 000 ₸

Galaxy J2
Galaxy J2

4,7 inches, Super AMOLED. Quad-core (1,3 GHz).
8 GB

from 4 500 ₸

Galaxy J1 (2016)
Galaxy J1 (2016)

4,5 inches, Super AMOLED. Quad-core (1,3 GHz).
8 GB

from 4 500 ₸

Galaxy J1 (ACE)
Galaxy J1 (ACE)

5,0 inches, TFT. Quad-core (1,2 GHz).
8 GB

from 4 000 ₸

Galaxy Grand Prime
Galaxy Grand Prime

5,0 inches, TFT. Quad-core Qualcomm Snapdragon 410 (1,2 GHz).
8 GB

from 4 500 ₸

Samsung Galaxy
Galaxy S7
Galaxy S7

5,1 inches, Super AMOLED. Octa-core (2,3 GHz, 1,6 GHz).
32 GB

from 13 500 ₸

Galaxy S7 edge
Galaxy S7 edge

5,5 inches, Super AMOLED curved edge screen. Octa-core (2,3 GHz, 1,6 GHz).
32 GB

from 15 000 ₸

Galaxy S6
Galaxy S6

5,1 inches, Super AMOLED. Octa-core (2,1 GHz, 1,5 GHz).
32 GB :: 64 GB

from 12 000 ₸

Galaxy S6 edge
Galaxy S6 edge

5,1 inches, Super AMOLED curved edge screen. Octa-core (2,1 GHz, 1,5 GHz).
32 GB :: 64 GB

from 13 000 ₸

Galaxy S6 edge Plus
Galaxy S6 edge Plus

5,7 inches, Super AMOLED curved edge screen. Octa-core (2,1 GHz, 1,5 GHz).
32 GB :: 64 GB

from 14 500 ₸

Galaxy Note 5
Galaxy Note 5

5,7 inches, Super AMOLED curved edge screen. Octa-core (2,1 GHz, 1,5 GHz).
32 GB

from 14 000 ₸

Galaxy A7 2016
Galaxy A7 2016

5,5 inches, Super AMOLED. Octa-core (1,6 GHz).
16 GB

from 9 000 ₸

Galaxy A7
Galaxy A7

5,5 inches, Super AMOLED. Octa-core (1,5 GHz, 1 GHz).
16 GB

from 7 000 ₸

Galaxy A5 2016
Galaxy A5 2016

5,2 inches, Super AMOLED. Octa-core (1,6 GHz).
16 GB

from 8 250 ₸

Galaxy A5
Galaxy A5

5 inches, Super AMOLED. Quad-core (1,2 GHz).
16 GB

from 6 750 ₸

Galaxy A3 2016
Galaxy A3 2016

4,7 inches, Super AMOLED. Quad-core (1,5 GHz).
16 GB

from 6 750 ₸

Galaxy J7 2016
Galaxy J7 (2016)

5,5 inches, Super AMOLED. Octa-core (1,6 GHz).
16 GB

from 6 500 ₸

Galaxy J7
Galaxy J7

5,5 inches, Super AMOLED. Octa-core (1,4 GHz, 1 GHz).
16 GB

from 5 500 ₸

Galaxy J5 (2016)
Galaxy J5 (2016)

5,2 inches, Super AMOLED. Octa-core (1,2 GHz).
16 GB

from 5 750 ₸

Galaxy J5
Galaxy J5

5,2 inches, Super AMOLED. Quad-core Quallcomm Snapdragon 410 (1,2 GHz).
8 GB

from 5 500 ₸

Galaxy J3 (2016)
Galaxy J3 (2016)

5,0 inches, Super AMOLED. Quad-core (1,5 GHz).
8 GB

from 5 000 ₸

Galaxy J2
Galaxy J2

4,7 inches, Super AMOLED. Quad-core (1,3 GHz).
8 GB

from 4 500 ₸

Galaxy J1 (2016)
Galaxy J1 (2016)

4,5 inches, Super AMOLED. Quad-core (1,3 GHz).
8 GB

from 4 500 ₸

Galaxy J1 (ACE)
Galaxy J1 (ACE)

5,0 inches, TFT. Quad-core (1,2 GHz).
8 GB

from 4 000 ₸

Galaxy Grand Prime
Galaxy Grand Prime

5,0 inches, TFT. Quad-core Qualcomm Snapdragon 410 (1,2 GHz).
8 GB

from 4 500 ₸

Additional packages

If You used up your monthly Internet traffic, You can take advantage of one-time package.

1
GB

Internet traffic
400 tenge
*190#OK

3
GB

Internet traffic
1 090 tenge
*190#OK

5
GB

Internet traffic
1 490 tenge
*190#OK

10
GB

Internet traffic
1 990 tenge
*190#OK

NEW additional data packs launched on 31.08.2016 are available to Kcell customers who accepted the Contract Phone promotional offer after 22.12.2015.

Promo action terms

Terms

According to contract, the Company will hand over the mobile phone to Subscriber upon payment of the prepaid amount and first installment.

  1. A subscriber is connected to the Promo action based on the results of scoring – verifying of compliance of a subscriber with the set by Operator solvency criteria.
  2. Participation in the Promo action is recorded in the agreement with the Subscriber for the term of the Contract period.
  3. When connected to the Promo action, the Company will activate the service on the number of Subscriber, which will include the tariff plan “11” and one of the Service Packages.
  4. The Service Package includes a certain amount of minutes of voice calls, SMS-messages and the Internet traffic, accrued every 30 calendar days of connection to the Promo action subject to effecting monthly payments under the terms of the Promo action.
  5. If a Subscriber refuses the Service, including the tariff plan “11”, cancellation of the Communication Services Agreement and/or Communication Services Public Contract before the expiry of the Contract period, as well as in other cases stipulated by the Agreement, a Subscriber shall pay the residual value of a subscriber terminal according to the conditions of the concluded Agreement.
  6. A subscriber may disable the Service, including the tariff plan “11” within the scope of the promotion prior to the expiration of the Contract period only upon the written request of a subscriber, filed with the Kcell Center of the Company.
  7. In the event of disabling of a Subscriber from the Service for any reason, the tariff plan “11” on a subscriber number remains in effect until it is changed by a Subscriber.
  8. Promo minutes and SMS-messages provided in accordance with the Service are used for making calls and sending messages on the RK territory except for voice calls and sending messages to the 3, 4- and 5-digit short numbers.
  9. The promo amount of the Services, including the Additional packages of the mobile Internet at top speed may not be used while roaming.
  10. Effective term of the Service Promo Package: During the Reporting period, i.e. thirty (30) calendar days of debiting of the Monthly payment from the Personal account of a Subscriber. The unused during the term amount of the Service Promo Package shall not be carried forward to the next Reporting period. The promo amount of the Service for the relevant Reporting period shall not be provided to a Subscriber, if during this Reporting period the Monthly payment has not been debited in full.
  11. Campaign service pack is available within the scope of credit limit (for postpaid billing) or in case of positive account balance (for prepaid billing), excluding data traffic and Kcell/activ onnet minutes , which are available regardless the balance or credit limit state.
  12. Telecommunications services of the Operator after the use of the Service Promo Package as well as other services not included in the Service Promo Package shall be charged according to the tariff plan “11”, value added services not included in the Tariff plan shall be charged based on the Operator’s tariffs applicable at the time of use of such services.
  13. Extra Balance, Mobile Internet Plus, Unlimited Internet, Unlimited Nighttime Internet, One Year Internet, Half Year Internet, Quarterly Internet are not available to Subscribers who use the Service during the Contract period.
  14. The balance of voice minutes and the Internet traffic on the Promo Package shall be checked by dialing the command *100#OK.
  15. Subscribers get a 5GB Welcome bonus valid for 30 days of application. Unused Welcome bonus is cancelled upon expiration. Welcome bonus is not available while Subscribers are roaming.
  16. Activated Welcome bonus takes priority over inclusive data allowance. To activate Welcome bonus, Subscribers must send a non-blanc SMS to 717 free of charge. Welcome bonus is available to Kcell subscribers, subject to positive account balance, and to Activ subscriber – irrespective of account balance.
  17. Users of Contract Phone promotion (is activated before 23.12.2015), will be able to use data allowance with 0 balance (prepaid customers) or exceeded credit limit (postpaid customers), subject to payment of service fee.
  18. Customer is eligible for this promotional offer if he/she has a high enough credit score (according to the results of Operator’s internal credit check). Only one phone can be purchased on contract, the other are available at full price.
  19. Kcell subscribers who joined the ‘Contract Phone’ promotional offer before 01.07.2016. Monthly payments will be due based on the date payment was collected in June (or on the last day of the month). For example, if the payment was collected on June 20, this will be the Due Date for the remainder of your contract term, and the validity period of your inclusive bundle will be changed accordingly.
    Kcell subscribers who joined the ‘Contract Phone’ promotional offer after 01.07.2016. Payments will be collected and inclusive bundle provided/renewed every month on the date you opted in to this promotional offer (or on the last day of the month).

Warranty maintenance

The warranty period for a Subscriber terminal is 12 (twelve) calendar months of signing of the Subscriber Terminal Handover Act (the Act). Warranties are available on the web-site of the manufacturer.

Should any defects in a Subscriber terminal be found after signing the Act, a Subscriber must apply to the recommended by the Operator Authorized Service Center (addresses of authorized service centers are available on the web-site of the Operator and the warranty card).

Should any defects in a Subscriber terminal be found within the period covered by the manufacturer's warranty and constituting less than ninety (90) calendar days, the warranty period is extended to ninety (90) calendar days from the date of replacement or repair of the product.

In other cases no warranty period is extended. The term of warranty repair of a Subscriber terminal amounts to up to thirty (30) calendar days. Information about the activation of the mobile device to the web-site of the manufacturer may be incorrect. Calculation of the warranty period starts from the date of signing of the Act.

iPhone service points
Қала Company Phone E-mail Phone Working hours
Branches
Aktau ALSI Service LLP +77292770300 as.aktau@alsi.kz 15 mkr, 62, office 4 MO-FR: 9:00-18:00, no break
Closed: SA, SU
Almaty ALSI Service LLP +77272971150 as.almaty@alsi.kz Mukanova, 245 MO-FR: 9:00-18:00; SU: 10:00-15:00, no break
Closed: SU
Astana ALSI Service LLP +77172550888 as.astana@alsi.kz Sary-Arka, 28-2 MO-FR: 9:00-18:00; SU: 10:00-15:00, no break
Closed: SU
Atyrau ALSI Service LLP +77122272939 as.atyrau@alsi.kz Sary-Arka, 40 MO-FR: 9:00-18:00; SU: 10:00-15:00, no break
Closed: SU
Karaganda ALSI Service LLP +77212559111 as.karaganda@alsi.kz Gogolya, 56/3 MO-FR: 9:00-18:00, no break
Closed: SA, SU
Partners
Aktobe SERVICE-AKTOBE.KZ LLP +77132501609 awstadnik@gmail.com Eset Batyr, 100 MO-FR: 9:00-18:00
Break: 13:00-14:00
Closed: SA, SU
Kyzylorda А-Connect LLP +77019393526 Kornienko.Sergey@aconnect.kz Auezova, 1 MO-FR: 9:00-19:00; SU: 09:00-15:00
Break: 13:00-14:00
Closed: SU
Kokshetau Online Service LLP +77162934153 ivan@on-service.kz Akan Sery, 113 MO-FR: 10.00-19.00; SU: 10.00-17.00, no break
Closed: SU
Kostanay IE Rastorguev +77142542444 oleg@axon.kz Baimagambetova, 187 MO-FR: 9:00-18:00; SU: 10:00-15:00
Break: 13:00-14:00
Closed: SU
Pavlodar Unicod LLP +77182325070 kalina.k@unicode.kz Krupskoy, 76 MO-FR: 9.00-18.00; SU: 10.00-14.00, no break
Closed: SU
Petropavlovsk Logika Service Center LLP +77152338700 servis_logika@mail.ru Internatsionalnaya, 61, office 211 MO-FR: 09:00-18:00; SU: 10.00-15.00
Break: 13:00-14:00
Closed: SU
Taraz Alsi-Technicom LLP +77262459838 alsi_taraz@mail.ru Rakhimov, 1А MO-FR: 10:00-18:00
Break: 13:00-14:00
Closed: SA, SU
Uralsk AV Service LLP +77112939949 tivanova@avservice.kz Abulhair Khan, 51 MO-FR: 9.00-18.00; SU: 09.00-14.00, no break
Closed: SU
Ust-Kamenogorsk Firma Kip LLP +77232765272 nb_service@cip.kz Potanin, 27/2 MO-FR: 9:00-18:00; SU: 10:00-16:00 (issue/acceptance), no break
Closed: SU
Shymkent А-Connect LLP +77252359447 svc_as@mail.ru Abay, 6 MO-SA: 9.00-19.00, no break
Closed: SU
Samsung service points
City Company Phone Address Working hours
Almaty LLP Best Care +77273756887
+77272588478
Gagarina, 41 MO-FR: 10:00-19:00
SA: 10:00-15:00
no break
Almaty Technodom Service +77272588544
+77273170662
+77273170652
Otegen Batyra, 73 MO-FR: 09:00-19:00
SA, SU: 10:00-16:00
no break
Almaty Great Service +77273385588 Nurmakova, 86 (Tole Bi) MO-FR: 10:00-18:30
Break: 14:00-15:00
Closed: SA, SU
Almaty Great Service +77273210322 Zhibek Zholy, 106/44 MO-FR: 10:00-19:30
no break
SA, SU: 10:00-15:00
Astana IP Vidyakin (Zhana Zhuldyz) +77172305656
+77172305666
188, 13/1. office 1 MO-FR: 10:00-19:00
no break
SA, SU: 10:00-15:00
Aktau IP Nemtsurova (Mobiline) +77292531493 mkr 6, 36, office 46 MO-FR: 10:00-20:00
no break
SA, SU: 10:00-19:00
Aktobe IP Nemov (Navigator) +77132571320 Bratyev Zhubanovyh, 278, office 61 MO-FR: 10:00-18:00
no break
Closed: SA, SU
Atyrau RKA Tel +77122521363 Azattyk, 26A (Guryevskaya, near Triumph Store) MO-FR: 10:00-19:00
Break: 13:00-14:00
SA, SU: 10:00-17:00
Atyrau Servis-Fon +77122329992 Azattyk, 67 MO-FR: 10:00-18:00
no break
SA: 10:00-13:00
Balkhash Electron +77103640802 Agybay Batyra, 9/1 MO-FR: 09:00-18:00
Break: 13:00-14:00
SA: 09:00-12:00
Karaganda IP Sazonova +77212791960 Buhar Zhyrau, 49, office 120a MO-FR: 10:00-18:00
no break
SA: 10:00-18:00
Karaganda Authorized Service Center +77212435200 Buhar Zhyrau, 63, office 1 MO-FR: 10:00-19:00
no break
SA: 10:00-17:00
Kokshetau IP Shakirov, SmartZone +77162333857 Auelbekova, 166/4 MO-FR: 10:00-18:00
no break
SA: 10:00-14:00
Kostanay IP Kimpel, Technology GSM +77142547080 Abay, 155 (Raisky Sad Store) MO-FR: 10:00-19:00
Break: 13:30-14:30
Closed: SA, SU
Kostanay Nord-Treiding +77142500325 Pavlov, 50 MO-FR: 09:00-17:30
Break: 13:00-14:00
Closed: SA, SU
Kyzylorda А-Connect +77019393526 Aiteke Bi (intersection of Auezova) MO-FR: 09:00-19:00
Break: 13:00-14:00
SA: 09:00-15:00
Pavlodar ITC PV LLP (GSM Service) +77182573636 Lomova, 157 MO-FR: 10:00-18:00
Break: 13:00-14:00
SA: 10:00-14:00
Petropavlovsk Logika +77152331400
+77152338700
Internatsionalnaya, 61, office 211 MO-FR: 10:00-18:00
Break: 13:00-14:00
Closed: SA, SU
Rudny IP Ivanchenko +77143146560 Gornyakov, 92/23 MO-FR: 08:30-17:30
no break
SA: 09:00-12:00
Semipalatinsk Albi +77222636080 Dulatova, 168 MO-FR: 09:00-18:00
no break
SA: 09:00-13:00
Semipalatinsk Delta +77222540281 8 Marta, 85 MO-FR: 10:00-18:00
Break: 14:00-15:00
SA: 10:00-15:00
Taldykorgan Poliservice +77282322422 Tauelsizdyk, 145/149, office 1 MO-FR: 09:00-18:00
Break: 12:00-13:00
SA: 10:00-16:00
Taraz IP Mikhalchuk +77262451356 Tole Bi, 51 MO-FR: 09:00-18:00
no break
SA: 10:00-15:00
Temirtau Ogma +77213904446 Gorka Druzhby, 6/1 MO-FR: 09:00-18:00
no break
Closed: SA, SU
Shymkent LLP Evrika Service +77252446377
+77252446375
Ryskulova, 22 MO-FR: 09:00-19:00
no break
SA, SU: 09:00-19:00
Shymkent А-Connect +77252318120 Abaya, 6 MO-FR: 09:00-19:00
no break
SA: 09:00-19:00
Shymkent Tekhnoklimat +77252975377 Valikhanova, 198 MO-FR: 09:00-19:00
no break
SA: 09:00-19:00
Uralsk GSM Master +77112511100 Kurmangazy, 194 MO-FR: 10:00-18:00
Break: 13:00-14:00
SA: 10:00-14:00
Ust-Kamenogorsk Firma KIP +77232767951 Potanina, 27/2 MO-FR: 09:00-18:00
no break
SA: 10:00-16:00
Ust-Kamenogorsk IP Bogatyrev +77232244223 Kabanbay Batyra, 140, Eurasia, 4 Floor MO-FR: 10:00-18:00
no break
SA, SU: 10:00-18:30
Ekibastuz Sotel Service +77187344446 Auezova, 30 MO-FR: 10:00-20:00
no break
SA, SU: 10:00-20:00
Lenovo service points
City Company Phone number E-mail Address Working hours
Branches
Aktau ALSI Service LLP 8 (729) 277 03 00 as.aktau@alsi.kz 15 mkr, 62, office 4 MON-FRI 9:00-18:00
No lunch break. SAT, SUN - closed
Almaty ALSI Service LLP 8 (727) 297 11 50 as.almaty@alsi.kz Mukanova, 245 MON-FRI 9:00-18:00 SAT 10:00 - 15:00
No lunch break.
SUN - closed
Astana ALSI Service LLP 8 (717) 255 08 88 as.astana@alsi.kz Sary-Arka, 28-2 MON-FRI 9:00-18:00 SAT С 10:00 -15:00
No lunch break.
SUN - closed
Atyrau ALSI Service LLP 8 (712) 227 29 39 as.atyrau@alsi.kz Sary-Arka, 40 MON-FRI 9:00-18:00 SAT С 10:00 -15:00
No lunch break.
SUN - closed
Karaganda ALSI Service LLP 8 (721) 255 91 11 as.karaganda@alsi.kz Gogolya, 56/3 MON-FRI 9:00-18:00 No lunch break.
SAT, SUN - closed
Partners
Aktobe SERVICE-AKTOBE.KZ LLP 8 (713) 250 16 09 awstadnik@gmail.com Eset Batyra, 100 MON-FRI 9:00-18:00. Lunch break 13:00 -14:00
SAT, SUN - closed
Kyzylorda А-Connect LLP +77019393526 Kornienko.Sergey@aconnect.kz Auezova, 1 MON-FRI 9:00-19:00. Lunch break 13:00 -14:00. SAT 09:00-15:00. SUN - closed
Kokshetau Online Service LLP 8 (716) 293 41 53 ivan@on-service.kz Akan Sery, 113 MON-FRI 9:00-19:00, no lunch break. SAT 10.00-17.00, no lunch break. SUN - closed
Kostanay Individual Entrepreneur Rastorguev 8 (714) 2542 444 oleg@axon.kz Baimagambetova, 187 MON-FRI 9:00-18:00. Lunch break 13:00 -14:00. SAT 10:00-15:00. SUN - closed
Pavlodar Unicod LLP 8 (718) 232 50 70 kalina.k@unicode.kz Krupskoy, 76 MON-FRI 9:00-18:00, no lunch break. SAT 10.00-14.00, no lunch break. SUN - closed
Petropavlovsk Logika Service Center LLP 8 (715) 233 87 00 servis_logika@mail.ru Internatsionalnaya, 61, office 211 MON-FRI 9:00-18:00. Lunch break 13:00 -14:00. SAT 10.00-15.00. SUN - closed
Taraz Alsi-Technicom LLP 8 (726) 245 98 38 alsi_taraz@mail.ru Rakhimova, 1А MON-FRI 10:00-18:00
Lunch break 13:00-14:00
SAT, SUN - closed
Uralsk AV Service LLP 8 (711) 293 99 49 tivanova@avservice.kz Abulhair Khana, 51 MON-FRI 9:00-18:00, no lunch break. SAT 09.00-14.00, no lunch break. SUN - closed
Ust-Kamenogorsk Firma Kip LLP 8 (723) 276 52 72 nb_service@cip.kz Potanina, 27/2 MON-FRI 9:00-18:00, no lunch break. SAT 10:00 - 16:00 (issue/acceptance only), no lunch break.
SUN - closed
Shymkent А-Connect LLP 8 (725) 235 94 47 svc_as@mail.ru Abaya, 6 MON-SAT 9.00-19.00, no lunch break. SUN - closed