Data usage when roaming in countries other than those listed above is billed at our standard data roaming rates.
Pack is valid for 10 days from activation (until 24:00, Nur-Sultan time). Unused allowance does not roll over and is cancelled upon expiration. When inclusive allowance is used up, further usage will be billed at the discounted rate of 49 tenge per MB for the remainder of the pack validity period.
The full amount of the Pack price is deducted from your account upon activation, subject to sufficient account balance. Pack is available for use provided only the Roaming service is turned on. Subscribers can't activate several different types of Data Packs. To activate the same pack again, deactivate your current pack.
Service is available for use provided only the Roaming service is turned on. Once you reach ‘zero’ balance or hit your credit limit, you will be disconnected from Roaming service and access to Data pack promotional service will be suspended until you top up your account and Roaming service is activated again.
Internet traffic under the Service accrued during an active Internet session will not be valid. In such cases it is recommended to interrupt an active session and resume using the Internet after the data allowance is renewed.
In case of unsuccessful automatic registration in the partner’s network, you should select the dual network mode and operator’s roaming manually in the phone settings, details: https://www.kcell.kz/en/article/RoamingInstructions
Service can be activated along with Kcell Travel service. In which case, data allowance from Data Pack will take priority over the data allowance provided Kcell Travel.
Service can be activated along with Favorite countries service, in which case data allowance that expires first will be used up first.
These combinability rules may be reviewed and amended by Company.
Do not forget to turn on Internet in your phone’s settings when roaming.
Make sure to turn on Roaming before going abroad.