Data usage when roaming in countries other than those listed above is billed at our standard data roaming
Pack is valid for 10 days from activation (until 24:00, Nur-Sultan time). Unused allowance does not roll
over and is cancelled upon expiration. When inclusive allowance is used up, further usage will be billed
at the discounted rate of 49 tenge per MB for the remainder of the pack validity period.
The full amount of the Pack price is deducted from your account upon activation, subject to sufficient
account balance. Pack is available for use provided only the Roaming service is turned on. Subscribers can't
activate several different types of Data Packs. To activate the same pack again, deactivate your current
Service is available for use provided only the Roaming service is turned on. Once you reach ‘zero’ balance
or hit your credit limit, you will be disconnected from Roaming service and access to Data pack promotional
service will be suspended until you top up your account and Roaming service is activated again.
Internet traffic under the Service accrued during an active Internet session will not be valid. In such
cases it is recommended to interrupt an active session and resume using the Internet after the data
allowance is renewed.
In case of unsuccessful automatic registration in the partner’s network, you should select the dual network
mode and operator’s roaming manually in the phone settings, details: https://www.kcell.kz/en/article/RoamingInstructions
Service can be activated along with Kcell Travel service. In which case, data allowance from Data Pack will
take priority over the data allowance provided Kcell Travel.
Service can be activated along with Favorite countries service, in which case data allowance that expires
first will be used up first.
These combinability rules may be reviewed and amended by Company.
Do not forget to turn on Internet in your phone’s settings when roaming.
Make sure to turn on Roaming before going abroad.