Kcell Travel

Accessibility and comfort! Enjoy a flat rate of 79 tenge per minute/SMS/MB while roaming in more than 80 countries worldwide.


Destination

Incoming calls

79 ₸/min

Calls to Kazakhstan

79 ₸/min

Calls within a visited country

79 ₸/min

Outgoing SMS

79 ₸/SMS

Mobile data

79 ₸/МB


Afghanistan

Ghana

Malaysia

Albania

Greece

Netherlands

United Arab Emirates

Hong Kong

Norway

Argentina

Croatia

Nepal

Armenia

Hungary

New Zealand

Australia

Indonesia

Oman

Austria

India

Philippines

Azerbaijan

Ireland

Poland

Belgium

Iran

Portugal

Bulgaria

Iceland

Qatar

Bahrain

Israel

Romania

Belarus

Italy

Russia (excluding Crimea)

Brazil

Jordan

Saudi Arabia

Canada

Japan

Singapore

Switzerland

Kenya

Slovakia

Chile

Kyrgyzstan

Slovenia

China

Republic of Korea

Sweden

Czech Republic

Sri Lanka

Thailand

Germany

Lithuania

Tajikistan

Denmark

Luxembourg

Turkey

Egypt

Latvia

Taiwan

Spain

Macau

Ukraine (excluding Crimea)

Estonia

Moldova

USA

Finland

Mexico

Uzbekistan

France

Malta

Vietnam

United Kingdom

Montenegro

Serbia

Georgia

Mongolia

South Africa

Cost

Activation charge — 200 tenge. Monthly fee — 0 tenge.

Activation

Dial *290*1#OK. Activation charge — 200 tenge. The full amount of the activation charge will be collected upon service activation. Service is not activated if your account balance is too low to cover the charge. Service can only be activated if Roaming service is active on your account.

You can check if you have roaming services active on your account by dialing *145*4# or through virtual consultant on Telegram / WhatsApp.

Not all of our roaming partners support activation/deactivation of services when roaming via USSD. Other reasons may include outdated SIM card and temporary network failure. We, therefore, recommend you activate the services you need while in Kazakhstan, that is before you go abroad.


Deactivation

Dial *290*2#OK or turn off Roaming. The 200 tenge activation charge will apply if you activate the service again. When you cancel the service or its validity period expires, our standard Voice / SMS / Data roaming rates will apply.

Combinability terms

When service is activated y customers on Prestige 5/4/9/5+/7+/9+ tariffs, allowance included in the tariff will take priority, when used — the Kcell Travel rates will apply.

When Kcell Travel is activated by customers who have a contract phone that comes with inclusive voice roaming allowance, it will be used up first, when used — the Kcell Travel rates will apply.

Service is not available if you have Favorite countries service active on your account.

Calls to other (not listed) countries as well as international calls from a visited country (except for calls to Kazakhstan and calls to local numbers in a visited country), are billed based on standard rates. Service is not valid for satellite and premium rate calls.

These rules may be reviewed and/or amended by Company.

Before activating Kcell Travel service, it is recommended to interrupt an active session and resume using the Internet after activating the add-on service for correct application of its conditions.

In case of unsuccessful automatic registration in the partner’s network, you should select the dual network mode and operator’s roaming manually in the phone settings, details: https://www.kcell.kz/en/article/RoamingInstructions 

Please, make sure to turn on Roaming service before going abroad!