"Roaming club" bonus program
- For the participants of Nomad Club of Air Astana JSC and Roaming Club only!
Spend 5000+ tg/month when roaming with Kcell and try your chance to win 100 000 bonus points. Bonus can be redeemed for two free tickets to sunny Dubai! Offer is valid till 31.05.18 (Prize Draw tab).
- Starting 01.04.18, the terms of Roaming Club will change as follows: roaming loyalty points will only be awarded to the participants of Air Astana’s Nomad Club loyalty program; other loyalty programs will not patriciate in Roaming Club. Join Nomad Club and Roaming Club and start earning 250 points for each 5000 tenge spent while roaming.
How to join Roaming club:
- Fill out the Registration Form on the website of Air Astana (Nomad Club)
- Once you have signed up for the Nomad Club loyalty program, please make sure to go back to the fist tab of this page and have your Nomad Club member ID and your mobile number registered for the Roaming Club bonus program
- Roam with us and earn 250 points for every 5000 tenge
- Redeem your bonuses from Nomad Club for a free ticket or service upgrade
Customers who sign up for promotional/special offers give their consent for Kcell JSC to collect and process their personal data for the purposes of those promotional/special offers.
Miles will be awarded by the 20th of the following month or later (if there is a delay in receiving your roaming usage details from foreign operator). You can see how many miles you have earned and your additional number in My Kcell section of this website.
The program member gets 250 bonus points for each 5000 tenge spent during the month on mobile services, including promotions, while roaming from main or additional account.
Bonus is not awarded if customer:
- failed to pay his/her roaming charges for any reason
- is not a registered member of Nomad Club and Roaming Club
- does not meet the qualification requirements specified above
- has provided an invalid Nomad Club membership ID when signing up to Roaming Club
To join the Club and earn miles, you can add one additional Kcell or Activ number. If an additional number is registered by the Club member, mobile charges for both accounts (main and additional) will be summed up for miles award purposes.
The Club member may change his/her account details provided for the purpose of this loyalty program. In case of change of name, additional number or partner loyalty program, all miles earned by the subscriber in a given month, will be applied in full to member's account. In case of change of the main number, all mile earned by the subscriber under the Club in a given month will be cancelled.
To cancel their membership, the Club members must delete their accounts, in which case all miles earned in that month will be cancelled.
The Club member is responsible to ensure the correctness of the mobile number and program participant’s number they provided during registration and agrees to hold Kcell JSC harmless and independently settle all third party claims relating to the use of incorrect data and services of Kcell JSC.
Kcell JSC is not responsible for the termination by partner of its loyalty program and member's inability to use miles earned thereunder. The terms of awarding miles are specified in the appropriate partner loyalty program.
The campaign is valid till 31.12.2018.
If the subscriber who participates in the Roaming Club bonus program ports the main number from Kcell to Activ and vice versa, then subscriber's registration for the Club will not be cancelled and the subscriber will be able to view bonus history, view and edit account details through Personal Account under the brand that the member is currently using.
If the subscriber ports the main number to other mobile network, then subscriber's account in the Club will be cancelled on the 59th day after the number was ported. If the subscriber ports the number back to the Kcell JSC network before subscriber's Personal Account is cancelled, then the subscriber will be able to continue using the Club without renewal of the registration. If the ported-out number is ported back to the Kcell JSC network after 59 days from the port-out date, the subscriber will need to register for the Club again.
Bonuses earned as of 01 April 2018 will be available for use in accordance with the terms and conditions of respective loyalty programs.
Service is provided jointly with Air Astana JSC.
Prize Draw terms and conditions for Kcell customers who are the members of Roaming club and Nomad Club of Air Astana
- Prize Draw starts on 1 March 2018 and runs through to 31 May 2018;
- The Prize Draw participants are the citizens of the Republic of Kazakhstan, foreign citizens or stateless persons who have a residence permit in the Republic of Kazakhstan who have attained the age of 18 at the time of commencement of the Prize Draw, as well as legal entities, subject to the restrictions specified in clause 8.
- To join the Prize Draw, a Kcell customer must:
- The participant of the Prize Draw gets the chance to win 100 000 bonus points from Air Astana’s Nomad Club loyalty program. The Prize Draw will take place on 15.06.2018. Bonus points validity period – please, read the Nomad Club terms and conditions.
- The winner may use the prize as he/she may deem appropriate, including redeem bonus points for two free tickets to Dubai (round trip, economy class) with travel dates any time through to 31.12.2018.
- Within 3 (three) business days after winner selection, the winner will receive a SMS notification to that effect. The information on the Prize Draw results will be published in the News section on activ, Kcell websites.
- Bonus points will be applied to the winner’s Nomad Club account within 5 (five) business days after winner selection.
- The employees of Kcell JSC, individuals and private entrepreneurs engaged by Kcell JSC to run the Prize Draw are not allowed to participate in the Prize Draw;
- All members of Roaming club who meet the qualification requirements specified above can join the Prize Draw. Each participant gives his/her consent for Kcell JSC to collect and process their personal data for the purpose of the Prize Draw.
- Information may also be obtained by calling a free number 5249 while in the territory of the Republic of Kazakhstan.