9090, 116 virtual consultant Kamila
Welcome to Kcell contact center. I am Kamila. How can I help you?
That’s right, Kamila is our virtual talking robot and she is at your service 24/7/365. Just dial 9090, 116 and ask a question. If Kamila does not understand you, she will say: «You can ask your question using simple phrases, such as „I want to change my tariff plan“. So, how can I help you?».
IMPORTANT: if Kamila is unable to solve your problem, she will connect you to our call center operator.
P.S. The more our robot interacts with our customers, the more sophisticated it will get with time. Very soon Kamila will be talking like a ‘live’ operator.