Check the phone for encumbrance by its IMEI

You can check if there are any encumbrances on the phone by IMEI code, e.g. there are no payments due under the ‘Contract Phone’ service.

WARNING!!! Disposal (pledge, etc.) and otherwise alienation of the device purchased through the Contract Phone offer is limited to the encumbrance by the Operator, including blocking of the device. Enter IMEI number. To get your IMEI number, dial *#06#.

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Detailed conditions

What is a non-unique / duplicate IMEI code?

The manufacturer assigns a unique/original identification code (IMEI number) to its device. However, there may be fake phones that have exactly the same IMEI number as the original one. The IMEI number of the fake phone will be non-unique or duplicate.

How can I find out who purchased the phone through the Contract Phone offer?

This information is considered personal data to which there is no free access.

How to check a dual-SIM phone?

A dual SIM device has 2 different IMEI numbers. You need to check each IMEI separately.

How can I make sure that my device is not encumbered (there are no outstanding payments under the ‘Contract Phone’ service)?

You can use the Check encumbrances by IMEI service. However, we do not guarantee that the IMEI in question is unique or is not a duplicate IMEI.

Rules on the processing of data

By filling out the form and clicking "Send request", I give my consent for Kcell JSC to process the provided data (IMEI code). Purposes of processing: - providing support to the users, including checking a device for any outstanding obligation and/or encumbrance by its IMEI number; - maintaining in-house operational reporting and analytics, including for the purpose of debt collection. Consent is granted for all types of data processing necessary for the above purposes, including, but not limited to: collection, storage, accumulation, systematization, update (change), analysis, use, transfer, blocking, deletion and destruction, including through engagement of third parties, to the extent permitted by law, if to do so is necessary to achieve the above goals.

Rules on the processing of data

By filling out the form and clicking "Send request", I give my consent for Kcell JSC to process the provided data (IMEI code). Purposes of processing: - providing support to the users, including checking a device for any outstanding obligation and/or encumbrance by its IMEI number; - maintaining in-house operational reporting and analytics, including for the purpose of debt collection. Consent is granted for all types of data processing necessary for the above purposes, including, but not limited to: collection, storage, accumulation, systematization, update (change), analysis, use, transfer, blocking, deletion and destruction, including through engagement of third parties, to the extent permitted by law, if to do so is necessary to achieve the above goals.

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